Donation Refund Policy

Awake and Alive Foundation Takes the Utmost Care to Process Donations as Per the Instructions Given by Our Donors, Online and Offline. However, In Case of an Unlikely Event of an Erroneous Donation, Awake and Alive Foundation Will Respond to The Donor Within 15 Working Days of Receiving a Valid Request for A Refund from The Donor. The Timely Refund of the Donation Will Depend Upon the Type of Credit Card/Banking Instrument Used During the Transaction. The Donor Will Have to Send Awake and Alive Foundation a Written Request for A Refund Within 1 Day of Making the Donation to Awake and Alive Foundation’s Official Address or Email Along with Payment Receipt and Personal Details Necessary for Initiating the Refund.

If A Person Feels That Their Debit/Credit Card or Bank Account Is Used to Make a Donation by Another Person, Please Raise a Request with The Organization Within 3 Days.

The Decision of the Board of Trustees Regarding Whether to Approve or Disapprove the Donation Refund Will Be Final and Bounding On the Donor.

Data Retention

We Seek to Retain Personal Information Only as Needed to Fulfill the Purposes Described in This Donation Refund Policy Unless a Longer Retention Period Is Required by Law or Regulations.

Other Disclosures

We May Disclose Information as Required by Law When Needed to Protect Our Rights, Privacy, Safety, Property, Donors, Or Users, and as and When Necessary to Enforce Our Terms of Service.

Contact Us

In Case of Any Other Query, Doubt, Or Clarification, You May Reach Us at Or Call Us at +91-9540720000

This Refund Policy Was Last Updated in Dec 2022